I have used H&R software for years. After previously using the big name competitor, I eventually switched to H&R Block because it costs less. It is just as easy to use, yet is very thorough.
Software is reasonably priced, especially if you catch it at the beginning of the tax season. Once installed, the step-by-step process is easy to follow.
I did not grab the state filing initially. I thought it was included in the original price. Then I found out it was separate and it was more for the state than the initial federal with state combines. Very cheeky and deceptive.
I have used H&R Block for over 30 years without issues. Help was always available when needed. I definitely recommend this product to all novices and experts.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I have used this software for years and it is good. This year my federal and state e-filed tax returns were delayed. I paid extra to file my state tax return. Actually, I am still not 100% it got re-filed after my federal return was filed. I'd still recommend the software, but not as strongly.
Easy to use, leads you right through the process, checks the result, and files the returns for you. What else do you need? I have used this for many years.