Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,288 Reviews)
Rating breakdown 149,288 reviews
5 Stars
97,778
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: hrblockuser2026
Verified Purchase:Yes
The is no zoom option to adjust the font size within the application. The font is very small on a large (e.g. 38") monitor. Windows font size adjustment does not affect the application font size.
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from California
Verified Purchase:Yes
I've used this for several years and it works fine for me.
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
Thank you for being a loyal H&R Block customer over the years! We’re thrilled to hear you had a positive experience and truly appreciate your continued trust and valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
4
Easy to enter data and navigate between screens.
on April 11, 2026
Posted by: Anonymous
from Ventura CA
Verified Purchase:Yes
I have been using H&R Tax software since it was called Tax Cut (at least 35 years) and have always found it very easy to use. Inputting data is simple and straightforward, and navigating it is also pretty easy. I did have one major problem this year, which is why only 4 stars. I purchased the software online, and was dismayed at how different it was. It took me several phone calls with different people until finally it turned out I had inadvertently purchased the onl8ine version. The agent on the hotline sent me the PC version I needed.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Jewels12345
from Arizona
Verified Purchase:Yes
I've been using H & R Block software for years and it's worked well for my family.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Boston, MA
Verified Purchase:Yes
This program works well for the most part. K-1 instructions left a lot to be desired. An update two weeks ahead of the filing deadline helped.
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Nobody67
from Missouri
Verified Purchase:Yes
I had one little question for an account and I was never allowed to talk to one. All I got was the run around. I was told by one person to call the IRS if I had a question.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NYC
Verified Purchase:Yes
Excellent. Did my return with included stock gains and K corporations in record time.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Response from HRBlockBy Max, Social Media Team, April 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Lina2026
from St Charles
Verified Purchase:Yes
I have been using for a long time, probably 5 years! Love the program.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Max, Social Media Team, April 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock