I found the 2022 Tax Year version of the software somewhat more difficult to use than prior versions. Messages were a bit cryptic for the average (non-financial) user and I didn't feel completely confident that I had done the whole process correctly. I'm not sure what is different, but I'm not sure I would use this software again.
Save save save save your work. Did I mention save?
on April 5, 2023
Posted by: User987738
Verified Purchase:Yes
Please add an auto save feature to your software. I was an hour into preparing my return and I clicked on an info icon to get more help on a topic and it was the kiss of death. The program crashed, disappeared from the screen, and did not save one inkling of my work. It’s bad enough that I have to pay for something to file my taxes, not just in software to aid my completion but then to file with the state, a legal requirement that should therefore not cost anything, but unreliable software that can’t keep record of my work is a no-go for me.
I have been using the software for over 25 years. I like the consistent results. It could be a little more intelligent but overall it is not too hard to navigate through the process.
I always get accurate results with the software but I DON'T like that they made the software that will ONLY work on Windows 10! I hate windows 10 - it is verrrrrrry slow to open and work the programs!!! Why couldn't they make it so it would still work with Windows XP, Vista or 7 ??????
Switched from a competitor a couple of years ago. H&R software is intuitive, easy to use, plus has the benefit of added returns for dependents, if needed. I just opened a company so will have to see how the next level of software subscription for business works, but I'm confident it will serve me well.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast