Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
4
Wouldn’t download
on April 6, 2023
Posted by: Billy42
from Corvalliis OR
When I bought the program it wouldn’t download. I did not get any email to download from. I checked my credit card account to be sure the transaction was completed. I was billed for the purchase. I called the help service and the person I talked to was very nice and did her best to correct the error. It took about an hour for her to fix the glitch and send the email to download the program. I have been using H&R Block for 9 years and really like the program. It is easy to follow and about as fast as a tax return program can be. I willl keep using H&R Block but I hope I don’t have the problem downloading in the future.
I've been using for many years, never had a problem. It was always easy to install and update either on PC or Mac - I have switched to Mac since 2010, it was never a problem
Cheaper than the leading competitor and workable. 3rd party PDF utility, required for electronic filing of state return, is an irritation and may lead me to return to that competitor next year. That probably will depend on the price differential.
Great program as always. I've been using this software (with new versions each year, of course), for decades. Worked as expected. (Only problem was getting State to download. Online Chat fixed it for me.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I used TurboTax for many years. Last year I purchased their state form as an addition (it used to be included) but found out that due to a form (K1) I used I was unable to file. I contacted TT and they refused to do anything about it. Never again.