Much less user friendly than Turbo Tax. Errors every year until they finally fix it in April. The only reason I use it is the price on the product that includes stock sales.
Problems never fixed---repeat from year to year. Phone calls don't help--disconnect after time on phone and you never get a call back. NY State must be mailed every year even though they want you to e-file.
I've been using this application for five years now. This year I had the most problems with it. It did not save info from my W-2 when I entered it and initially when entering 1099 forms it asked for an account number but it really wanted the TIN which it asked for later using TIN instead of account.