Issues this year with transferring data from prior years filing. Also, e-file was rejected as AGI did not match prior years but it did match. Changing to another tax prep software next year
The interiew is generally good but on some complex issues the information provided is lacking details and somewhat confusing with respect to how to proceed.
Good product but I had very difficult time uploading and paying for the product. First two tries yielded no activation code appearing on my screen. On third try it appeared. However, I have now been billed for three copies. I reported it to my credit card company who has launched a charge dispute which has not been settled at this time.
I have enjoyed two years of H&R Block tax software and appreciate the well-designed process. As a senior citizen who still wants to understand things as long as I can, this software certainly helps me and many others as well.
After preparing my return with HRBlock, I had the opportunity to help a friend do his taxes with a competitor's TT tax software. I found Block's tax questionnaire provided a much better walkthru for tax preparation, and the help feature was much more comprehensive.