Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,288 Reviews)
Rating breakdown 149,288 reviews
5 Stars
97,778
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: JME415
from South Carolina
Verified Purchase:Yes
I ended up buying 2 because of a message that read “failed in managewebview” on the first one. The second one I bought did the same thing. I crossed my fingers and when ahead and used it. Here’s hoping my tax submission is correct.
Pros: Easy to prepare
Response from HRBlockBy Corrina, Social Media Department, April 12, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
4
Great Software
on April 11, 2026
Posted by: LoriannP
from St. Louis, MO
The software was very user friendly and I will use it again.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: JeffJB
from North Florida
Verified Purchase:Yes
I've used the tax software for many years and there's nothing about doing my taxes that I enjoy. However, this software strives to be approachable, comprehensive, and helpful. There were times when I needed help - it was available. One thing that I found annoying was trying to enlarge the text or image on my computer screen. The help screens did offer to print them.
All said, building the tax software and the filing challenge are immensely challenging. I don't want them to raise the price, but the cost is a good deal. What I would like is for the people who write the tax laws to have to struggle every year to do their own tax returns and all of the schedules and worksheets, They need to witness the revolting complexities which they cause. That also has led to complexities in investment, borrowing, financing, and every facet of the business world. That is plainly visible in the taxpayer situation questions in the software. So horribly complex...
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Buckeyes Forever
Verified Purchase:Yes
I am generally satisfied with your software however this year after I checked for errors I later got a notice telling me to check a couple of figures. I went to the form and confirmed the figures were correct but got two more notices about the same issue. Not sure why this came up so late in the process and repeated.
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
Thank you for taking the time to provide a rating! We appreciate your feedback and would like to ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 so we can address any concerns you may have.
Written by a customer while visiting HRBlock
Posted by: 2091080
Verified Purchase:Yes
Have been using this for over 15 years and every year it gets easier to use even when my investments get more complicated
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
Thank you for being a loyal H&R Block customer over the years! We’re thrilled to hear you had a positive experience and truly appreciate your continued trust and valuable feedback.
Written by a customer while visiting HRBlock
Posted by: paul38
from RI
Verified Purchase:Yes
I have been using H&R block software for many years after doing taxes manually. Generally easy to use with just occasional points of friction like navigating to specific points in the process.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Santa Barbara
Verified Purchase:Yes
Does everything easily. Importing last year's return really speeds things up. I can plan all my receipts ahead of time (phone spread sheet throughout the year) so loading only takes a few minutes. Keep it up, and please no "catastrophic improvements"!
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
5
Like talking to someone doing your return for you.
on April 11, 2026
Posted by: Anonymous
from Texas
Verified Purchase:Yes
I like the "interview" format of leading the user through the process.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock