Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,276 Reviews)
Rating breakdown 149,276 reviews
5 Stars
97,769
4 Stars
28,055
3 Stars
10,435
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,664 out of
61,805)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
5
Thank you
on April 14, 2023
Posted by: JKC DE
from Delaware
Taxes are not easy or pleasant but HR BLOCK, 1 quiet hour and job is done.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
Double charges
on April 14, 2023
Posted by: Val1234
from Midlothian VA
Not sure why I am getting double charge. But I need a contact number. This has happened to many people.
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I was very well pleased with the software from H & R Block. It asked all the questions that I expected and I found it easy to navigate thru the process. The only problem I had was with the state return. How is it that I get 5 free filings with the federal return and I have to pay for the one filing that I had to due my state return. I would gladly give up 3 federal filings for 1 state filing fee.
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Customer Rating
4
Your instructions aren't always clear!
on April 14, 2023
Posted by: Robinjr
from Maryland
Your instructions to amend a filed tax return isn't clear, as are many of your instructions. You tell me to click on "file". This word appears 2 places on the screen. Which one am I clicking on? It took me several tries to figure out "in the top upper left area. Why don't you show more picture examples or video links to click on showing what you are saying. Maybe even use YouTube videos?
Pros: Maximizes refund, Easy to import documents
Cons: Time consuming, Hard to prepare
Value
3
Written by a customer while visiting HRBlock
Customer Rating
4
Consistently Good; Only 2 suggestions after years
on April 14, 2023
Posted by: Why Ask This Info here
from Naples, FL
Have used this program for 4 years and it is very consistent. I can match and compare my entries from last year to make sure I don’t miss anything.
Only 1 suggestion & 1 quirk:
1. In FORMS: give an option to print the first 2 pages of the tax return as it will be filed. (Only print option gives you 7-8 or more pages)
2. Every year in Accuracy Review it errors me out when I put our State Sales Tax % in.
It always errors if I put in 6 or 7% or any number.
Otherwise the program is good.
Only 1 suggestion & 1 quirk:
1. In FORMS: give an option to print the first 2 pages of the tax return as it will be filed. (Only print option gives you 7-8 or more pages)
2. Every year in Accuracy Review it errors me out when I put our State Sales Tax % in.
It always errors if I put in 6 or 7% or any number.
Otherwise the program is good.
Concerned the IRS acceptance time was listed as 4 hours After Eastern Daylight Saving Time???? (Submitted at 3:01 PM Eastern and it showed accepted at 7:01 PM ! Did the return go to Europe or some eastern foreign country? Baffling !!!
Pros: Easy to prepare, Maximizes refund
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Good software, get's the job done
on April 14, 2023
Posted by: PMSB
from New York, NY
The software is OK. The search function could be more robust, actually finding relevant info to help the user complete the return. For example, the IRS did away with the contribution deduction outside of Schedule A. Instead of readily making such info available, I needed to Google the answer.
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
3
Worked better than Turbo Tax in my case.
on April 14, 2023
Posted by: kbd1
from Emmitsburg, MD
Never did figure out how to add an attachment to my State return. It automatically asked for one, which I did, but wasn't given the option to add another one that was required.
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
3
Missing previous actions when downloading 2021
on April 14, 2023
Posted by: Guy78
from Ellijay Ga
I had problems getting the 2021 taxes downloading to 2022. It left a lot out and I had to go back to the 2021 and copy or add the info myself.
Never before happened. It was supposed to save time but it cost me a headache and a lot longer than ever before.
I can’t give the best as all other years.
Never before happened. It was supposed to save time but it cost me a headache and a lot longer than ever before.
I can’t give the best as all other years.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock