The software is mostly easy to use and understandable. However, I encountered one issue that I could resolve before submitting my return. The instructions stated that I should provide a letter to the irs explaining a certain issue, however they never told me how to do it. I could not find any information or directions on how to do it.
This software made it much easier to complete my federal & state tax returns, although with my NYS return I left off a couple of things I had to add in manually.
But also because neither the IRS or NYS would accept my e-filing I was forced to mail both returns. So for my NYS return before mailing it I was forced to copy everything manually onto a blank downloaded IT 201.
I have used H & R Block software for the last several tax years. The software is very easy to use. The electronic filing speeds both the filing process and the receipt of your tax refund. I do not plan on using any other software to file my taxes.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I’ve been using H&R Block software to do my taxes for at least 13 years. It’s simple, accurate, and allows me to feel secure that I’ve done things correctly.
I like the setup of asking the questions. They import last years data - well done. My problems are two: 1 - Charges at the end, after you have spent all your time entering the crap the feds and state require. 'Deluxe' my butt. Be honest up front. TT does the same kind of stuff. 2 - I had one data point that I could not correct ( $35 royalty on a gas line ) Locked me out of filing. No explanation.
I ended up using the in-store service for one filing - really great job. I might just use them for all 5 of my returns ( me, 3 kids, mother-in-law )