We have used H&R Block Deluxe since 2020. Excellent product and very easy to use. We followed the built-in instructions, step-by-step, to finish our tax turns.
Had a little problem with medical insurance said i was done but was kicked backed from the IRS. Had more to input. 2 years in a row i had to go back and figure out what was missing.
Worse software I have ever used. Support was of no help. Issuses were not resolved. Software would not install on Windows 10. I got it installed on Windows 7. Then I had issues with technical support which they were unable to resolve and they told me that the software was poorly designed.
Cons: Time consuming, Hard to prepare, Hard to import documents