Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,288 Reviews)
Rating breakdown 149,288 reviews
5 Stars
97,778
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
5
Does the job well (even with the 25% price hike)
on April 11, 2026
Posted by: Jefferelli
from Lancaster, PA
I wasn't happy that the cost was 25% higher this year than last, but I guess I'm getting used to it, and the other tax programs increased as well. When the government spends uncontrollably, this is what you get. The software continues to improve from year to year. I'm happy.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Value
3
Response from HRBlockBy Ashley, Social Media Department, April 12, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Bruce75
Verified Purchase:Yes
Not happy. I paid for MS state package. I got errors which I didn't get on the federal return. On the federal return it highlights the errors. The state did not. It took me two hours to figure out the problem. I spent 20 miniates on the federal. This needs to be corrected. If you pay federal through your tax package the surcharge is too high.
Response from HRBlockBy Corrina, Social Media Department, April 12, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Star Idaho
Verified Purchase:Yes
Overall pretty good. I'd like better explanations about the entry of dividends and related capital gains
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 12, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Harrisburg, PA
Verified Purchase:Yes
Great Job, I use yr program every year and it makes my life easy.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 12, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Warner Robins, GA
Verified Purchase:Yes
Year after year this product has helped me immeasurably
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 12, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
Printing Problems
on April 11, 2026
Posted by: Cansecogal
Thought it included e-file for State. Never was able to print out Return even after downloading some PDF software.
Response from HRBlockBy Corrina, Social Media Department, April 12, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Ridiculously difficult to navigate if you want to backtrack and check or correct something; takes you back to some random point and you have to find your spot again like an early explorer.
Cons: Time consuming, Hard to prepare
Value
3
Response from HRBlockBy Corrina, Social Media Department, April 12, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: JayDV
Verified Purchase:Yes
I've enjoyed the H&R tax software for years. I trust your calculations and I like the thoroughness of the input questions. And the states part rolls over nicely and us also input question smart.
Response from HRBlockBy Ashley, Social Media Department, April 12, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock