Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,275 Reviews)
Rating breakdown 149,275 reviews
5 Stars
97,768
4 Stars
28,055
3 Stars
10,435
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,664 out of
61,805)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
5
Misleading feature
on June 12, 2023
Posted by: thedockster
from Indiana
This year I needed to file extension and, after reviewing my data, the software reflected what I thought was a refund. The "amount of tax owed" showed an amount in brackets. Normally, an amount in brackets () is a negative, meaning a refund. After filing my return, I was surprised that I owed money, rather than receive a refund. I guess I need to pay more attention to the way the software reports numbers.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Great product! Easy to use.
on June 5, 2023
Posted by: Peter1975
from Ft. Lauderdale, Florida
I have used H&R Block Deluxe tax software for many years. Just follow instructions, answer questions, import tax documents,... to maximize the return, file online and receive return directly deposit to your bank account
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
return disappeared!
on June 3, 2023
Posted by: jayb380
I got a bill from the IRS and I went back to the program to see if I could find the error and there was no record of my return! I had filed online, so it was there, but somehow it's gone
Value
3
Written by a customer while visiting HRBlock
Customer Rating
1
TurboTax is Better
on June 2, 2023
Posted by: Taxpayer is Better Also
Your software calculation of sales tax deduction was different than the amount I received using the IRS sales tax calculation software.
i needed to call up the Schedule A form in your program to enter the sales tax for the second state I lived in in 2022. I needed to find this capability on my own. You did not direct me to it.
You warned me that if I wanted to QCD the income amount from my IRA I would need to file my return as a paper return. Good luck getting refund from a paper return in a reasonable time. Lucklly for me I did not use QCD this year.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
5
All is excellent
on May 31, 2023
Posted by: baoo
from nj
Switched from another tax software company after using it many years due to all the troubles even from downloading the tax filing software.
I am so happy to change to H&R Block. All is smooth and fast from customer services to system speed. Will stay from now on.
I am so happy to change to H&R Block. All is smooth and fast from customer services to system speed. Will stay from now on.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Problems
on May 28, 2023
Posted by: LISASC
from SC
1. With Medicare as medical coverage, software asks for my 1095-A form "Since I selected medical coverage from the Market Place" I did not.
2. When e-filing, the software asks for last year's AGI. After e-filing, I got a rejection notice which states EITHER the AGI was wrong, OR last year's PIN was wrong. The software did not ask for last year's PIN, it only asks to create a new pin for 2022.
2. When e-filing, the software asks for last year's AGI. After e-filing, I got a rejection notice which states EITHER the AGI was wrong, OR last year's PIN was wrong. The software did not ask for last year's PIN, it only asks to create a new pin for 2022.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: JG505
from Lewisville NC
Verified Purchase:Yes
Easy to use. Step by step questions are understandable. Seamless with previous years returns.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
One more step needs added
on May 27, 2023
Posted by: Imintrouble
from Wv
I thought everything was finished and submitted. However after 2 months and no return I went into the software to see my return status. Instead I saw that it had never gone through when I submitted it in March! Now I'm in May! How much trouble will I find myself in with the IRS? WE need an alert if something is not finished by April 15th!
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock