Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,288 Reviews)
Rating breakdown 149,288 reviews
5 Stars
97,778
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: jan88
from Naples FL
Verified Purchase:Yes
I've used this software for three years and I am satisfied with it.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 12, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
4
Software error caused state to change refund amt
on April 11, 2026
Posted by: DnMK
from Indiana
Verified Purchase:Yes
Unfortunately, our state tax refund had to be adjusted by the state, despite us following all the recommendations of the software. This resulted in a delay in us receiving our refund as well as a lower refund. There were no errors found by the software. This is the first time in 20+ years of me using this software that I have had an issue like this, but it was a huge concern and took me a solid 30 min of jumping around in the program to find the error and then another 10 (plus a Google search) to understand what the error was and that the state was right (not the software). Glad it wasn’t anything more major, but still was a challenge.
Pros: Maximizes refund, Easy to import documents
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 12, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
3
e-filing snag
on April 11, 2026
Posted by: Linda1948
from Glendale AZ
Everything was great until I tried to e-file. My activation code was flagged as invalid. I called to get a new code but that one did not work either. I went out of the software and reentered the program and was charged twice for my state return e-filing. Need assistance on e-filing.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 12, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
2
Inadequate help for what seems to be a common erro
on April 11, 2026
Posted by: Jack389
from Phoenix
Verified Purchase:Yes
So I evidently filed a copy and now can not find the original. My bad. However, the instructions for identifying the version that was filed do not allow recovery. All of the versions of my return now on my computer say I have not filed. (even though I have)
No, I would not recommend this to a friend.
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: bruno rip
Verified Purchase:Yes
I have used the software for at least 5 years since at least 2020. It has all what I need to do my returns. I like that the user interface has not changed much since I started using it (meaning not so much navigation surprises). I have not tried to see if the fonts can be made larger but it would be a nice feature to have. I understand it is somewhat complex software so I do some verification that the stock transactions imported are correct. I like the fact HR Block includes audit assistance if needed. I like the error and verification reviews when it flags something that is correct but even after I review them, they are still flagged. It's a reminder days later when picking up where I left off.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 12, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Evansville, IN
Verified Purchase:Yes
I have used this product for the past few years and it’s always worked well. Easy to use and very helpful
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 12, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Malificent
from Boston
Verified Purchase:Yes
Long term subscriber and each tax year happy with the process and outcome.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 12, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Chicopee MA
Verified Purchase:Yes
I've been using this for a few years and never had a problem.
Pros: Easy to prepare, Easy to import documents
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock