Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
4
Charged four times.
on February 10, 2024
Posted by: gwrags
I got to the end, put in credit card info for state e-file, and card was charged. Couldn't e-file until doing a product update, so I did, and it charged my card again. The return was rejected because of a mistyped payer ID number. I fixed the problem, was charged a third time. Still couldn't file without doing another product update. Then was charged a fourth time. This should be a simple software fix that would prevent overcharging.
Have used H&R software for many years. Downloading is ok. Noticed the price is increasing. Not providing the software via cd should save a little money. Most likely wil continue H&R software.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I have been using this product for several years and gets easier every year. This year had to use chat help and solved my problem as quick as if they were sitting next to me.
I have been using the Mac version for several years, and the product is really easy to use, with appropriate notifications. Way less expensive than a paid preparer.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast