Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
3
Simple tonuse
on February 15, 2024
Posted by: Davidsproul
from Hollis, Maine
This is about the 25th year I have been using their software. This is the first year I have had to wait multiple weeks for updates to generate. Just tried to refile and again says it’s rejected due to a software issue. Will not be using software next year.
There is something wrong with the State Program, it refused to accept my Driver's license imported from my Federal return, Keep saying it should be nine digits, which it was. So I could not email it since it would not accept my Driver's license, I now have to mail it in
I filed both state and federal. When filing state they charged me to file twice. It was because the program had to update before they could process the return. I am hoping this will correct itself.
The state didn't download as it should have with the federal. After completing the state, it gave me "go to" instructions and ran me in circles. Why not just take me there directly, instead of having me complete three steps? The rest of the process was fine.
The tax program worked okay, nothing special, but our taxes anymore are fairly vanilla. The updater didn’t function and downloading the state program required tech intervention. There is no tax assistance, just a number to the IRS help desk. All in all a much balkier program compared to years past.
the standard deduction amounts on federal and state should show at the beginning of the deduction section, not at the end. That way you can decide whether to do it or not.
I bought this year’s program which I always purchase each year. The only negative thing about this program is if your taxes are rejected and you make a correction then it uses up two e-files. There should be a way that you’re not charged for another one or use up two of the 5 that’s given to you. The program should allow you to use the same activation code if you have to make a correction.