Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,275 Reviews)
Rating breakdown 149,275 reviews
5 Stars
97,768
4 Stars
28,055
3 Stars
10,435
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,664 out of
61,805)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
4
Satisfied but for one caveat
on February 19, 2024
Posted by: LittleTimmy
from SouthEast Michigan
Basically satisfied with the program itself....been using it for years.......EXCEPT for one thing: When printing the return the right side of every page is truncated...an inch or so of the right side is hidden. This hides many $$ entries in the far right column. Even changing the scale of the print does not help. I'm using a Mac desktop computer. All pages display in their entirety on the computer monitor however. The same problem existed for the 2022 tax year as well. This problem did not occur with tax year 2021 or previous years. Quite annoying.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, February 25, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
4
Software updates were very late in 2024
on February 18, 2024
Posted by: Pats opinion
Inherited IRA calculations delayed submission of taxes as software was not updated to address until 2/16/24.
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
2
Confusing download
on February 18, 2024
Posted by: hfar
Be careful. They steal your data and sell to Google, Facebook, etc.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
1
Could not efile my state return
on February 18, 2024
Posted by: RCSUSA
from PA
I have used H&R block tax software for years, but this year I had a problem that had no explainable solution.
Pros: Fast
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
5
Easy
on February 18, 2024
Posted by: Tag0077
from FLORIDA
Besides plugging in a few numbers the import function is a great feature. Never had an issue with updates or accuracy.
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, February 24, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
Written by a customer while visiting HRBlock
Customer Rating
3
Final Update should be no later than Jan 31
on February 18, 2024
Posted by: Clownfish
from Florida
While the product is easy to use, Federal Law dictates that all W-2, 1099 and other tax items are to be sent to the taxpayer by January 31. Likewise, the yearly software should be ready to go by February 1st. This weekly update update of the software is for the birds. Very frustrating.
Value
4
Written by a customer while visiting HRBlock
Customer Rating
3
Importing last years data could be improved.
on February 18, 2024
Posted by: MerleO
from NC
Our first efile was rejected by IRS because last years ADJusted Gross Income did not match. I realized I had two figures for last year and resubmitted efile return with correct AGI........but HRBlock software could just as easily archived last years AGI when it does the importing. ALSO.....the importing 1099B data from financial institutions is very clumsy and did not work until three attempts. When final screen says click Continue to Close screen, it did not close screen and Cancel was the only ridiculous option.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Customer Rating
4
great software but can always improve.
on February 18, 2024
Posted by: older guy
from Irving, Texas
I have been using H&R Block software for over 18 years. Been great. I do wish you would have your software stop anytime there is a major $ change on the owed or returned amount, like, major change of amount owed or returned - please verify last entries are correctly entered.(I entered an amount on an adjacent line and had to go over my return 3 times to find it. I also wish you would send reminders and best prices to purchase at first of each year to your repeat customers.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock