too hard to use and required tooo much in this area
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, February 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I have used H&R Block software for several years now and have always enjoyed and appreciated the ease, accuracy, reliability, and consistency of the product.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, February 24, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
After using TurboTax for the last 10 yrs I found this to be as good as and better in some areas . Decided to try it out and glad I did! The only downside was having to pay extra for the state return.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, February 24, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
A couple of things aren't working right in the audit verify it brought up things I don't need for my taxes I'm retired don't have any right offs or deductions just simple tax, it wanted me to itemize I don't have anything to itemize. The code for free Fed e files didn't work so I had to call you guys what gives? Twice first time got hung up on.
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, February 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
The product worked well. There were two areas that took me quite a while to figure out. First, it took me several times to correctly enter income received on a 1099-Misc, so that the income wasn't listed twice on my 1040. Second, it took me several times to get an inherited IRA distribution to appear as taxable.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, February 24, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!