Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,275 Reviews)
Rating breakdown 149,275 reviews
5 Stars
97,768
4 Stars
28,055
3 Stars
10,435
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,664 out of
61,805)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
5
Excellent soft ware support
on February 26, 2024
Posted by: DLWells
from Minneapolis, Minnesota
Your service rep was so helpful and patient with me when I made silly mistakes during e-file.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, February 27, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
taxes are a bummer
on February 26, 2024
Posted by: pro lifer
from South West USA
tax laws change every year it is hard to keep track. that's why I use your software for years.
the area for software improvement would be for importing data from Vanguard brokerage to search on "Symbol:" and pick up the alpha after it. and to ignore the numeric before it.
the area for software improvement would be for importing data from Vanguard brokerage to search on "Symbol:" and pick up the alpha after it. and to ignore the numeric before it.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
Value
5
Response from HRBlockBy Social Media Department, February 27, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use, accurate
on February 26, 2024
Posted by: idlerick
from Florida
I like how it brings up data from previous years and saves the trouble of re-inputting everything. The question-style format seems to cover everything I'm concerned with. Plus, unlike the competition, the Tax Cut program doesn't eliminate capability from year to year and not tell you until you've bought it.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, February 27, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2
Not good for Iowa state software
on February 25, 2024
Posted by: MB124
from Iowa
Software excludes forms I needed to determine if an underpayment penalty applied. Instead of providing the form and doing the match, it prompted me to download the form and do the math myself. This should be included in the software. If I wanted to print forms and do the math by hand myself I wouldn't be paying for this software. Please update this for Iowa.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, February 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
OK Product
on February 25, 2024
Posted by: Joe da taxguy
from NE
Overall does a good job but needs work in the QCD reporting of income area. Need examples and drill down questions to make entering the info easier and more understandable
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, February 26, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
2
mr
on February 25, 2024
Posted by: Dougie64
from Peoria
It's pretty obvious that the state products are an afterthought. Instructions are particularly vague. More infuriating is the fact that they want me to pay for e-filing.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, February 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
Recalculate doesn't always work
on February 25, 2024
Posted by: mraxl
from Dandridge TN
I had entered a Wash Sale amount in the wrong entry box. When I corrected it the Form 8949 did not change to reflect the correction. I had to delete ALL the 1099B entries and reenter to get corrected 8949.
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, February 26, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
5
Was better this year
on February 24, 2024
Posted by: Butch 48
from Henderson NV
Things seem to have improved since last year. More intuitive, including all forms I needed unlike last year. Price was good. Only problem couldn’t figure out how to save pff
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, February 25, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock