Best Buy - H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows customer reviews - product reviews

Customer Rating

5

Bug in program

on February 29, 2024

Posted by: Kbl922

from Palm Harbor Florida

There was a problem with entering a home equity loan. I had to fudge an entry to be able to pass the quality check.

Pros: Easy to prepare

I would recommend this to a friend!

Value

5

Response from HRBlockBy Social Media Department, March 4, 2024

Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.

Written by a customer while visiting HRBlock

Customer Rating

2

Easy to use but misleading

on February 28, 2024

Posted by: No one123

from NM

It is easy to use but I didn't need the deluxe even though it said I did. It also supposedly came with the state program but you still have to pay more to actually e-file so now I have to redo the state with my state's tax site.

Pros: Easy to prepare, Easy to import documents

No, I would not recommend this to a friend.

Value

1

Response from HRBlockBy social media, March 1, 2024

Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.

Written by a customer while visiting HRBlock

Customer Rating

5

Accurate and easy to use for my tax needs

on February 28, 2024

Posted by: No Tellit

from Florida

I have used this program for several years and have found it to be helpful in preparing my tax return

Pros: Easy to prepare, Fast

I would recommend this to a friend!

Value

5

Response from HRBlockBy Social Media Department, February 28, 2024

We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!

Written by a customer while visiting HRBlock

Customer Rating

5

this is a much improved version over previous year

on February 27, 2024

Posted by: Cabo Jim

from Seattle WA

Bought when it was on sale, and because I've used it previously. It seems to get better every year, with more "learn more" easy to understand explanations. I do like how it checks my return for missing information, and then certifies that it's ready to be filed. It took me about 30 minutes to complete my return, and another 10 or so to electronically file. I like that it allows my sons and daughter to complete and efile for free.

Pros: Easy to prepare, Easy to import documents

I would recommend this to a friend!

Value

5

Response from HRBlockBy Social Media Department, February 28, 2024

We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!

Written by a customer while visiting HRBlock

Customer Rating

5

Great product, easy to use

on February 27, 2024

Posted by: capesp50

from OH

Have been using this product for the past several years. Very happy with its funtionality easy to use and easy to understand.

Pros: Easy to prepare, Maximizes refund, Fast

I would recommend this to a friend!

Value

5

Response from HRBlockBy Social Media Department, February 28, 2024

We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!

Written by a customer while visiting HRBlock

Customer Rating

1

TurboTax is superior

on February 27, 2024

Posted by: RH10

The last few years I’ve filed with HRBlock due to the price being cheaper than TurboTax. It always felt less refined but was serviceable. This year I had a tax question and despite their numerous mentions of “live tax expert” assistance on the website, I was told my version of deluxe is not eligible. Never had this issue with TurboTax and will be returning to their product next tax year.

No, I would not recommend this to a friend.

Value

3

Response from HRBlockBy Social Media Department, February 28, 2024

Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.

Written by a customer while visiting HRBlock

Customer Rating

4

Printing Return

on February 27, 2024

Posted by: 727pilot

from Texas

Everything was great EXCEPT printing of return using MAC 13.6.4 OS. It would print only the left half of the page. It was necessary to delete ALL printers then print to PDF in order to get a full page return.

I would recommend this to a friend!

Value

5

Response from HRBlockBy Social Media Department, February 28, 2024

Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.

Written by a customer while visiting HRBlock

Customer Rating

5

almost Makes Taxes Fun

on February 27, 2024

Posted by: Col Mac

from Italy

The program is extremely easy to use and the prompt questions during the guide were spot on for my needs. See you next year.

Pros: Easy to prepare, Maximizes refund, Fast

I would recommend this to a friend!

Value

5

Response from HRBlockBy Social Media Department, February 27, 2024

We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!

Written by a customer while visiting HRBlock