Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,275 Reviews)
Rating breakdown 149,275 reviews
5 Stars
97,768
4 Stars
28,055
3 Stars
10,435
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,664 out of
61,805)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
5
Easy to use; guided steps are clear
on March 4, 2024
Posted by: RetiredEducator
from Washington State
I have been using H&R Block digital software for a number of years. It makes completing and filing straightforward and simple as long as one has proper backup documentation.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, March 7, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Not very user friendly
on March 4, 2024
Posted by: Lidney
from Maine
After using TurboTax for many years, this product is more difficult and somewhat confusing requiring much research to understand what is required.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, March 6, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
2
not happy
on March 4, 2024
Posted by: cheryls
from washington state
There is a glitch in the software that puts an incorrect reason on the Attachments Worksheet -(submitted with the return) - when an entry is put in the Other Income box. This is Other Income not included elsewhere in the return. The entry says Incorrect 1099-K. After multiple conversations with support and several software updates - no resolution. So I filed with the incorrect entry. Not happy at all.
Pros: Easy to prepare, Fast
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Social Media Department, March 6, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
HAVE USED THIS SOFTWARE FOR MANY YEARS
on March 4, 2024
Posted by: Old Retired Guy
I have used this software for about 10 years. In this year's return I had to deal with selling a house out of state and buying another in state. It improves year on year. Block still needs to simplify the questions with more clarifying statements and examples. I still prefer it over the competition.
Pros: Maximizes refund, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, March 7, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5
used for many years - never an audit.
on March 4, 2024
Posted by: rlsTexas
from Dallas
We have used this product for many years - 18 for sure. Always good luck but this year we had an investment large and our bank's 1099 said box 5 needed to be checked. Your guided form did not provide box 5 so we went to main form and entered the X on box 5. Your prior to file routine flagged it as a possible error but let us proceed if we chose. Tried to get help and discovered your Chat or phone help lacking.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, March 7, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5
Happily surprised....
on March 4, 2024
Posted by: GreenMtGuy
from Vermont, USA
As a guy in his 70's who has never done his own taxes, I was anxious about the decision to try this software. I'm happy to report that the H&R 2023 Deluxe state and federal product is so well-designed, thorough and intuitive that the process went smoothly. I especially love the new feature allowing you to photograph certain documents and automatically upload its contents. Another time-saving feature allows you to download tax documents from brokerage and retirement accounts.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, March 7, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Easy And Accurate
on March 4, 2024
Posted by: BoscoB
from Santa Cruz
We have used this software for several years and never had a problem. It’s easy to use and I am always amazed with how quickly the task is completed. Try it. You won’t be disappointed.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, March 7, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
My Go-To Tax Software
on March 3, 2024
Posted by: Happy Jim
from Sandy, Utah
I cannot remember how many years I’ve used H&R to prepare my taxes. I don’t even consider using another software provider. Tonight it took me only 30 minutes to prepare my Federal and State returns. Within minutes my Federal return was accepted by the IRS.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, March 4, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock