Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,275 Reviews)
Rating breakdown 149,275 reviews
5 Stars
97,768
4 Stars
28,055
3 Stars
10,435
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,664 out of
61,805)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
4
It was good
on March 6, 2024
Posted by: pippino
from california
It said it would import last year's return and it did not.It did not import any year. This was disappointing for me.
Also when you print your copy it should allow to print what is important to you and not 20-30 pages most of which are useless.
Also when you print your copy it should allow to print what is important to you and not 20-30 pages most of which are useless.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, March 7, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
4
Performs well every year but two suggestions
on March 6, 2024
Posted by: Mr DA
from Michigan
For as complicated as the tax code is, HR Block software breaks it down and makes it easy to understand what I need to enter to get a full tax return that is then easily fileable online to the Feds (my state still requires payment, which is silly since it's less efficient for them when I mail in instead. Either way, HR Block gives me what I need to file).
One thing I found confusing was where to enter my estimated state taxes. Why in the federal section than in the state section? . . . or at least link me back to the necessary federal section when I'm in the state section looking for it.
The other improvement would be to let me print out estimated tax forms for the next year with just the amount left blank, instead of going through a bunch of calculations for some amount I don't want. Just at least give me the OPTION to fill it in as needed by me.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, March 7, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
3
Worked with some glitches.
on March 6, 2024
Posted by: Anonymous
from Tampa, Fl
I’ve been using the product for greater than 10 years. I like that it always populates previous years fields correctly but this year, I had 2 problems. First it populated the activation code incorrectly so I had to dig around to find the correct code entry. Second, it would not accept my bank touting number which I checked and re-entered numerous times and had used previous years without a problem. When I fixed several errant entries(due to unclear instructions ), did an update, it finally accepted the routing number.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, March 10, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3
Slipped this year
on March 6, 2024
Posted by: rosz
from VT
I was a bit annoyed with it this year. Following the instructions, i don't believe it imported from Quicken anywhere near as accurately this year. Example - gave virtually all my charitable $ to one organization. Also would not import may tax document from Fidelity , Schwab or Raymond James - had to enter all the summary info by hand.
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Department, March 11, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use.
on March 6, 2024
Posted by: 462 fritz
from PA
For my situation, easy to understand all steps in completing fed & state returns. Simple steps to E-file fed return.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, March 7, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Very efficient instructions and help
on March 5, 2024
Posted by: KnuckleheadRon
from Phoenix AZ
I continue year after year to use this tax preparation service. Every year it gets BETTER and BETTER
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, March 7, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Very Good Experience
on March 5, 2024
Posted by: KS Taxpayer
from KS
Taxes were primarily downloaded making it easy to file
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Department, March 7, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5
Great features
on March 4, 2024
Posted by: stoney c
from hanover, md
I always use HR Block, very easy to use and exact.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, March 7, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock