Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,288 Reviews)
Rating breakdown 149,288 reviews
5 Stars
97,778
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
3
Misleading Ad but okay program
on April 11, 2026
Posted by: Upset with emailed ad
from Hawaii
I feel snookered and betrayed. The title "Deluxe+State Tax Software" suggests that the payment I made includes both Federal and State programs. I had to pay again, not just for the program but for filing my state taxes. I tried to find a place to ask why, but the it didn't work and it's close to the deadline so I just paid. The cost of my tax preparation more than doubled this year. That's far above what I would have expected. I also have a large sum that appears underreported but I couldn't get the program to recognize it.
Pros: Maximizes refund, Fast
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Oregon
Verified Purchase:Yes
I've been using H&R Block software for almost 10 years and generally find it logical and easy to understand. There are places that could use more explanation or links to better details. And some that ask for last year's info when they've already linked last year's return. But it's definitely a good value if you take your time.
I would recommend this to a friend!
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: PDTtech
from Lancaster, NY
Verified Purchase:Yes
Been using for years. Trust the program, easier to use vs. Competitor.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2
on April 11, 2026
Posted by: LSHAK
from SAN ANGELO TX
I HAVE BEEN USING TAX CUT FOR THE LAST 20 OR 25 YEARS. OR SO
AND THIS IS THE FIRST TIME I HAVE A MAJOR PROBLEM. I WAS UNABLE TO
DOWNLOAD FOUR OF MY 1099S BECAUSE THE DOCUMENT ID WAS 13
CHARACTERS LONG AND TAX CUT WOULD ONLY ALLOW 11. I HAVE FILED
AN EXTENSION ASSUMING THE PROBLEM WILL BE FIXED WITH THE NEXT
UPDATE.
AND THIS IS THE FIRST TIME I HAVE A MAJOR PROBLEM. I WAS UNABLE TO
DOWNLOAD FOUR OF MY 1099S BECAUSE THE DOCUMENT ID WAS 13
CHARACTERS LONG AND TAX CUT WOULD ONLY ALLOW 11. I HAVE FILED
AN EXTENSION ASSUMING THE PROBLEM WILL BE FIXED WITH THE NEXT
UPDATE.
Cons: Hard to import documents
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Sarasota FL
Verified Purchase:Yes
I enjoy buying HR Block software every year, because it is easy to follow and price is right.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Jnte
from Mpls, MN
Verified Purchase:Yes
Ease of use was better than previous used software.
Pros: Easy to prepare, Maximizes refund
Value
5
Response from HRBlockBy Max, Social Media Team, April 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Dred1tx
from Richmond TX
Verified Purchase:Yes
Does not import prior hr tax return, less uree friendly. Price doubled, quality decreased.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
4
Easy to Navigate / Not Nice on Aging Eyes!
on April 11, 2026
Posted by: Aging Eyes
from Shreveport LA
Only negative I can state, but it's a BIG one - is the small text! There is no button to modify the size of text within the software - and when working on a laptop screen, not fun at all trying to read numbers!
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock