Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,275 Reviews)
Rating breakdown 149,275 reviews
5 Stars
97,768
4 Stars
28,055
3 Stars
10,435
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,664 out of
61,805)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
3
Over time, this software gets more unintuitive
on March 11, 2024
Posted by: OLC1
from San Diego
Been using Deluxe and its predecessor for decades and each year it gets less intuitive and harder to use.
Pros: Fast
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, March 14, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
EASY
on March 11, 2024
Posted by: Rick Mad
from OMAHA NE
I'VE BEEN USING H&R BLOCK SOFTWARE FOR THE LAST SEVEN YEARS AND IT GETS EASIER EACH YEAR.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, March 14, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use
on March 11, 2024
Posted by: Norm19
from Vancouver
I have used H&R Block for about 6 years and it is so easy to use. Everything is laid out well and explained very well.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, March 14, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use
on March 11, 2024
Posted by: 85AudineDB80a30
from GALENA, MO
I buy this program every year and find it easy to use
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, March 14, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
2023 Income Tax Filing
on March 11, 2024
Posted by: Anonymous
from Puyallup, WA
I think the description for some of the inputs could be much clearer
Pros: Maximizes refund
Cons: Hard to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, March 14, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
2
Flaw in State return logic when moving out of Stat
on March 11, 2024
Posted by: Ray4346
from Ocala, fl
Sch1line overstated.Line 12 duplicates values in line 14 and line 27.
No, I would not recommend this to a friend.
Response from HRBlockBy Social Media Department, March 14, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3
Need to have more links to field
on March 10, 2024
Posted by: Bob52AlreadyUsed
from Denver CO
The software is okay, but not great. Lots of places to right click to follow where a number came from, but then there aren't any connecting links.
I got to the end, ready to file, paid for the State, then it said I had to update federal. I updated federal and wouldn't let me proceed until I paid State, AGAIN!
I got to the end, ready to file, paid for the State, then it said I had to update federal. I updated federal and wouldn't let me proceed until I paid State, AGAIN!
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Social Media Department, March 11, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3
W2 SS and my address needed to be manually added
on March 10, 2024
Posted by: Jeff625709
from Safe east side of WA
This year there was a glitch. My wife's and my SS and address would not cross to the final form. Opened Whole form and typed it in manually. Also, be careful when adding a W2 the default payer is the top payer. Found this out when double checking my wife's W2. Program said I contributed too much to the 401k until I realized the check box changed when quality checking the W2s. Generally forget about importing docs. Most don't work. Vanguard works well. Fidelity is a train wreck.
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, March 11, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock