Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,275 Reviews)
Rating breakdown 149,275 reviews
5 Stars
97,768
4 Stars
28,055
3 Stars
10,435
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,664 out of
61,805)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
5
Great tax software for Seniors
on March 22, 2024
Posted by: Corvette man
from Atlanta Ga
I purchased the software a week ago and it did great and downloaded with no problems!
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Not worth it
on March 22, 2024
Posted by: TommyOG61
from Florence, KY
Took me over a month to file my taxes with them. Had to go through multiple updates to even have the forms to get my full refund.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, March 24, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
2
Took 7 weeks to file return
on March 22, 2024
Posted by: Frustrated Filer99
from PA
Bought product in late January. Took 2 weeks to get w2's and enter data expected large return. Finally filed return on 3/21. At first form for EVs was not available, 3 weeks later it changed to could not transmit form. No it is peak filing period sowho knows how long it will take to get my (several $K) refund. And no apology for the delay
.
.
Pros: Maximizes refund
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, March 24, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
1
Too much delay
on March 22, 2024
Posted by: mk2023
from Washington, DC
Waiting for H&R Block to release an update to fix Clean Vehicle form took way too long. This is the first time in 15 years where I have had to wait this long to file taxes. If this happens again, I will probably looking into a different software to file.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, March 24, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Been Using for many years
on March 21, 2024
Posted by: Chazzofiss
from Washington State
Have used this S/W for many years. Some comments for improvements: 1) When there is an entry item that's very important & has conditions to be followed, rather than just adding a note below about that condition, design the note so the user doesn't overlook it as entrys are made.. 2) Somehow separate areas dealing with itemized vs non-itemized items
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
Software no longer friendly
on March 21, 2024
Posted by: Taxman1938
from Santa Clarita, California
I have purchased this software for about five years but it’s become less and less friendly. Will not purchase it next year.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, March 24, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
H & R Block Tax Software
on March 21, 2024
Posted by: Cal 1965
from Maryland
The tax filing process was effortlessly fantastic.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
So many years of great software
on March 21, 2024
Posted by: Sye E
from Port St Lucie
Have been using HR Block software as far back as I can remember. Easiest to use. It will ask you a few questions and “poof”, taxes completed and filed in time to go out for lunch.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock