Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,275 Reviews)
Rating breakdown 149,275 reviews
5 Stars
97,768
4 Stars
28,055
3 Stars
10,435
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,664 out of
61,805)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
2
Great but getting rejected every time
on April 6, 2024
Posted by: mdizzle
from Tennesee
Software is good and says my return looks good until I go to submit e-file and it keeps getting rejected. It tells me it's either a bad AGI which it's not, or a pin. However there is no way to find the previous years PIN, and, there's a spot that asks for a NEW 2023 5 digit pin to sign the return. Very frustrating and no solution even when I call. Tough call...i'd recommend but not very helpful in the end.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, April 7, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
H&R Deluxe Edition
on April 6, 2024
Posted by: LeahM
from Colorado Springs
This is an excellent product and allows for ease in doing your taxes and e-filing…love it and so much cheaper than paying someone. Highly recommended!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 7, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Overall .. I like H&R Block Tax Software
on April 6, 2024
Posted by: DMRHO
from Azle, TX
I've been using HRB Tax software for several years. I like how it integrates the previous years information, and leads me through each topic. However, this year I had a challenge, it is where I added rental property .. I seemed to get into a loop that brought me back to the beginning a few times, and then, I was out and it accepted my information. The rest of the process went well through the completion and filing process.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 7, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5
Doing my taxes is easy.
on April 5, 2024
Posted by: Bruce327
from Arizona
My taxes are somewhat difficult with my investments, but H&RB makes it easy. Only 3 stars for expertise because a form was ommited on my state return, had to fill it out by hand and mail my state tax forms.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 7, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
1
State Filing NEVER works
on April 5, 2024
Posted by: GregJoeNardi
from Milwaukee WI
I've used H&R Deluxe + State for about 10 years now, and the state return NEVER files electronically. Some ridiculous error about the PDF attachments not working. I would think you would have fixed this problem years ago.....
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 6, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
1
Extremely disappointed
on April 5, 2024
Posted by: Jsocks
from NM
This software performed to my expectations until I needed it to correctly calculate my penalty using form 2210 as I had made my estimated payment 10 days late. This was not correctly implemented as it kept wanting to use the default of the entire period to 15 April or 91 days. This forced me to over ride their calculations with the correct ones. Now I’m forced to mail the return instead of e-filing. And forget any support to fix their error. Best I can tell from online reviews this error has existed for some time. Ugh.
Pros: Easy to import documents
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Team, H & R Block, April 5, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use
on April 5, 2024
Posted by: Bob936
from Niceville, FL
This is my 5th year of using this program. Ran into a glitch when filing this year as Social Sec. had 2 birthdates listed under my account. Because of this, I hade to go to the SS Office and get one b-day removed. Six attempts to file and finally the IRS accepted my tax form. Otherwise, I have never had anything but an easy-to-use experience with my H&R e-filings.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H & R Block, April 5, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business
Written by a customer while visiting HRBlock
Customer Rating
5
Really like the simple instructions and easy to us
on April 4, 2024
Posted by: Boboyyyyyyyyyyy
from Roanoke , Virginia
I use this software every year always delivers a solid performance
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H & R Block, April 5, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock