Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,275 Reviews)
Rating breakdown 149,275 reviews
5 Stars
97,768
4 Stars
28,055
3 Stars
10,435
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,664 out of
61,805)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
4
Why force print of Schedules 1-3 with zeros
on April 8, 2024
Posted by: OldSkier
from Thurston COunty, WA
Our taxes are fairliy simple, a pension, 2 IRA's & Social Security. The multiple Schedules 1-3 are full of nothing but zeros, yet I can not print just the 1040-SR, without printing several pages of no value.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, April 10, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
2
problem with form
on April 8, 2024
Posted by: chefmodie
from CA
form to show quarter pre payments to state came up with the wrong numbers. I have the amount owed the state this year. But the form coming up had a $$$ for quarter payments that were way more than what tax was
Response from HRBlockBy Social Media Department, April 9, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3
Problems with the software
on April 8, 2024
Posted by: MiamiMax
from Miami Fl
There is a problem with correcting efile review errors that won’t correct and prevent efiling.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Social Media Department, April 9, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Only one small complaint.
on April 8, 2024
Posted by: Bev78
from Compton, AR
When I print a copy of my return just as it is for filing, I like to save paper by printing on both sides. It would be nice to be able to just uncheck the filing instructions and then print the return. As it is now, I have to write down which forms will be sent. Then I have to choose the option to select the forms I want to print, select the forms I wrote down, and then hit print.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 10, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
bad software
on April 8, 2024
Posted by: Horrible Rambling Blather
from VA
Great people, software would'nt let me input 2022 tax to Virginia paid in 2023. Multiple calls, no understanding
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 10, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
Same Issue
on April 8, 2024
Posted by: U2cy22
from Virginia
Like last year, when having to pay taxes, I had to hunt to find the filing form and address to send it to. Along with printing the form/address out, it should show up, individually, on your computer screen.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, April 10, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
3
Easily causes you to miss deductions
on April 8, 2024
Posted by: Minok
from Pacific Northwest
I was surprised how it managed to miss some standard deductions and sections of my tax return I’d done several year in a row now. Thankfully I caught the issues in the end and filled them in to avoid overpaying taxes: items missed by the software on first go through - house property taxes paid, car property taxes paid , capital losses incurred from stock sales.
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, April 11, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Examples everywhere
on April 7, 2024
Posted by: miss pro
from Missouri
By introducing examples the instructions are made easy
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 8, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock