Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4 out of 5
4.4
(149,288 Reviews)
Open Ratings Snapshot
Rating breakdown 149,288 reviews
5 Stars
97,778
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product. 
(
52,675 out of 61,815
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
3 out of 5
3
Change or I won’t be back
on April 11, 2026
Posted by: Jjjjjjj0007
Verified Purchase:Yes
Could not transfer my information from my financial company. I could before. Not happy
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
3 out of 5
3
Response from HRBlockBy CorrinaSocial Media DepartmentApril 12, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Satisfied repeat user
on April 11, 2026
Posted by: Anonymous
from Bucks County, PA
Verified Purchase:Yes
I have used H&R Block software to do both my Federal and state taxes for at least the last five years. The fact that I continue to use their software year after year should be a sufficient testament to my satisfaction. Filing your taxes can be confusing but they make it relatively simple.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy AshleySocial Media DepartmentApril 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Better eery year
on April 11, 2026
Posted by: badmaxx
from AZ
Verified Purchase:Yes
Been using for a few ears and have been happy ever year.
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy MaxSocial Media TeamApril 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Very simple to use.
on April 11, 2026
Posted by: Anonymous
from virginia
Verified Purchase:Yes
used it for years, very simple and straightforward.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy MaxSocial Media TeamApril 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Instructions are clear. Examples clear.
on April 11, 2026
Posted by: Anonymous
from Kenai, Alaska
Verified Purchase:Yes
I have used HRBlock for several years and really can't remember my previous tax programs.
HRBlock just works... no need to switch.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy MaxSocial Media TeamApril 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Does the Job
on April 11, 2026
Posted by: None9999999
Verified Purchase:Yes
Works well but not clear on where to enter the IP PIN. This should be a separate question - not buried in a list under Miscellaneous. The state program is not as easy to use as the IRS program. Why do nicknames need to be four letters?
Response from HRBlockBy AshleySocial Media DepartmentApril 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
on April 11, 2026
Posted by: Michael Brandon
Verified Purchase:Yes
I purchased this last year and loved it. Purchased it this year and still loving it.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy MaxSocial Media TeamApril 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Doesn’t do K-1’s
on April 11, 2026
Posted by: bookbag
from Frederick MD
Verified Purchase:Yes
Does not know how to enter data about a partnership from a K-1. It tells you to do it by hand and then come back. Then can’t file electronically.
No, I would not recommend this to a friend.
Value
3 out of 5
3
Response from HRBlockBy AshleySocial Media DepartmentApril 14, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
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