Relatively new user after switching from many, many years with “the other guy”. My experience with H&R has been good. Overall, I have found it to be simpler, quicker, and easier to useNprvl
there were a couple of places where the questions didn't seem clear. for example, i missed entering my state taxes on the first round. had tyo go back and find where to enter it. also the going back process was clearer in earlier years.
Retired now and with current inflation was looking at a less expensive option. It had everything I need and was easier to use that my previous product. You imported my old data from my prior return and my taxes were done quickly and filed quickly. Very happy with the product.
Pros: Easy to prepare, Easy to import documents, Fast