The software needs improvement. Checking account information for refunds should automatically populate to the state form and really should carry over from prior years. When printing specific forms, you should be able to choose from only your forms. When viewing forms, the software should give the option to view the exact form in addition to viewing the form with with all mini-worksheets. I would recommend using another tax software.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Social Media Department, April 17, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
My dad has been using this to do my taxes and his taxes for over five years now and everything has always turned out great. Fast and accurate and you get updates. Highly recommend!
Pros: Easy to prepare, Easy to import documents, Fast
Many financial institutes are not supported to import documents and records, which makes it very challenging to manually input financial records like 1099B records.