Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,288 Reviews)
Rating breakdown 149,288 reviews
5 Stars
97,778
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Phil435
from Lansing, Michigan
Verified Purchase:Yes
I have been using this software for years. I usually like it but this year it did not allow most expenses for rental property, Instead it classified them as owner responsibility. Didn't like that part.
Pros: Easy to prepare
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Ashley, Social Media Department, April 12, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
5
Great features and easy to use and understand.
on April 11, 2026
Posted by: Tool Guy
Verified Purchase:Yes
I have been using H&R Blocks Tax Software most of my life and I am very Happy With it.
Response from HRBlockBy Max, Social Media Team, April 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
I have been using this software for over 35 years
on April 11, 2026
Posted by: Anonymous
from Dallas, GA
Verified Purchase:Yes
I am a long-time user of H&R Block software, In fact, I have been using it since the late 1980's when it was known as Taxcut. I have never had any issues with it. It always worked perfectly and was easy to use.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: JohnE57
Verified Purchase:Yes
I had tip that were not reported by my employer. Your interview missed having me pay the amount due for Social Security and Medicare. Fortunately, I was aware that I owed this so I was able to go and find the form and complete it. But had I not been aware, the software would have let me file without paying this tax.
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Pondgypsy
from Oregon
Verified Purchase:Yes
I have been buying this software over 10 years and have had great success and been very happy with it's accuracy and simplicity until this year. This year I was unable to download my investment information due to I have no idea why. The investment company pointed a finger at the tax software and the software pointed another direction and on it went. I have no idea what happened and as it turned out it was not a software issue as it happened on TurboTax also. The thing is I don't really care who's fault it was, but I should have been alerted at the time of purchase. I run my numbers and perform the ritual yearly on the road. Not being able to download a mass of information caught me off guard and created a huge headache during my snowbird travels. 3 stars because I was ticked off. The software still did it's job.
Pros: Easy to import documents, Fast
Cons: Doesn't maximize refund, Hard to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
5
The software has great features, checks and all
on April 11, 2026
Posted by: jjsa
from NY
Verified Purchase:Yes
I bought the software in December and it worked real well with the constant updates for federal and my state
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: harryhig1
from IA
Verified Purchase:Yes
Glitchy again this year. The so-called AI assistant was a complete joke.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Corrina, Social Media Department, April 12, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3
Sometimes it is working
on April 11, 2026
Posted by: Captrich37
from Croton On Hudson, NY 10520
Using this product is never without problems. Problems loading, downloading and sometimes refusing to take data after following the instructions.
Pros: Maximizes refund
Cons: Time consuming, Hard to import documents
Value
3
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock