Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,275 Reviews)
Rating breakdown 149,275 reviews
5 Stars
97,768
4 Stars
28,055
3 Stars
10,435
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,664 out of
61,805)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Paperballotsmanualcount
from Louisville KY
Verified Purchase:Yes
Even though I’ve filed taxes for 48 years(and half of them without software) I love the reliabilty and ease of using H&R block. I love the importing function especially! And of course,the education material
Pros: Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: happy 123
from tx
Verified Purchase:Yes
My taxes are essentially the same rach year, so I buy software, l input last years return and fill in the numbers. over 20 years never any prblems
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Lmws
from Fl
Verified Purchase:Yes
I’ve been using this software for 10+ years and have always been very pleased with it.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Racelandsmith
from Kentucky
Verified Purchase:Yes
Love the federal version, did not like state. Left off some charitable deductions on my federal, could not figure how to add to my state return.
Pros: Easy to prepare
Cons: Hard to prepare
Value
3
Response from HRBlockBy Social Media Department, April 18, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: KWWW
from KCMO
Verified Purchase:Yes
This year’s version is not quite as user friendly, but still a good product.
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Taxuser111
from Seattle
Verified Purchase:Yes
The sw still has bugs in i. Ou phone in and online support was unable to help. I will not purchase this product again.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 14, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Nonicknamewanted
from Massachusetts
Verified Purchase:Yes
Made completing the process straight forward and easy to follow instructions. Will continue to purchase this product if available n the future.
Pros: Easy to prepare
Cons: Time consuming, Doesn't maximize refund, Hard to import documents
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: GGS1957
Verified Purchase:Yes
Please correct your handling of prepaid interest for 2024. To simply create my issue, simply put a negative number in for interest income. Then try to efile and you will get a hard error.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, April 17, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock