I don’t know why I procrastinate about the taxes when I know doing them is so fast and simple with the H&R Block program. I had some more complicated issues this year, and the software breezed right through the steps.
As in the Past, I am very happy I purchased H&R Block Deluxe early. The ease of use and complete coverage of numerous methods of help are available for any tax question!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I have used H&R Block tax preparation software for 20+ years, and it never fails to fulfill my needs. I have found that most non-standard issues are covered in the program, although sometimes you have to dig a bit to find the solution.
The software is fine unless you have questions or need clarity. If that happens then you can contact “online support” where instead of someone giving you an answer they will tell you that you need professional support. I had a very simple question. If my question was very detailed or complicated then I could understand that. This was not the case. Good luck if you need help.
Value
3
Response from HRBlockBy Social Media Department, April 17, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I've been using H&R Block since 2002 to prepare my family tax returns. The software is very user friendly and accurate. I recommend this software to all of friends,
Pros: Easy to prepare, Easy to import documents, Fast