Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,273 Reviews)
Rating breakdown 149,273 reviews
5 Stars
97,767
4 Stars
28,054
3 Stars
10,435
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,663 out of
61,804)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Bounder
from Jefferson City MO
Verified Purchase:Yes
I have been buying this program for the past 11yrs now
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: mrzipfu
from Raleigh, NC
Verified Purchase:Yes
I have been using your software for many years and find it very user friendly
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: pete24
from Alexandria, VA
Verified Purchase:Yes
I've been using H&R Block for 20+ years, never had a single issue. Makes this unpleasant task a pretty much a breeze.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: BG Grandma
from Erie, PA
Verified Purchase:Yes
It mostly walks you through things, however, there are some things that it does not address. They guarantee maximum refund, but recommended I take the federal standard deduction (which was more than my itemized by a small amount). However, my state said I had to take the standard deduction with them because I did with the feds, and it made a big difference. I got more money by itemizing and I had to dig a lot to figure that out.
Also WHO TAKES THEIR SERVERS DOWN FOR MAINTENANCE ON APRIL 14TH WHEN YOU ARE TRYING TO E-FILE YOUR TAXES???
Also WHO TAKES THEIR SERVERS DOWN FOR MAINTENANCE ON APRIL 14TH WHEN YOU ARE TRYING TO E-FILE YOUR TAXES???
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, April 18, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Barbie75
from Northern Calif
Verified Purchase:Yes
I'm an ex-Turbo Tax user and so glad I tried H&R. Easy to use, very thorough
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Problems
on April 14, 2024
Posted by: Dick528
from Glen Mills, PA
I tried to use this program for myself and my wife, "married filing separately". After I finished my 1040, I started my wife's 1040. When my 1040 was rejected (because I used the wrong AGI), I tried to view my 1040, but the message was "It's already running", but it was my wife's that was running. It took me a half hour to find my 1040!!
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, April 18, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to understand instructions
on April 14, 2024
Posted by: melkendall
Bought it 2 weeks ago and completed my return in a few minutes
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: BBengt
from Okemos, MI
Verified Purchase:Yes
Been using H&R Block software for over 10 years. Love that it autofills from previous year and questions last year income sources.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock