Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,273 Reviews)
Rating breakdown 149,273 reviews
5 Stars
97,767
4 Stars
28,054
3 Stars
10,435
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,663 out of
61,804)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Chuckster43
from Atlanta, GA
Verified Purchase:Yes
We are retired with no mortgage expense and based on our income we will always be better off with the standard deduction. Why can't we just have the option to skip all the deduction questions and skip straight to "standard deduction"? I'm thinking about going back to paper, it would be faster and results would be the same.
Also, whenyou get to error correction, why can't you just pree a button and go to the appropriate form to make the correction.
Also, whenyou get to error correction, why can't you just pree a button and go to the appropriate form to make the correction.
Pros: Maximizes refund
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, April 18, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: DunkNewton
from Oak Creek, WI
Verified Purchase:Yes
All I had to do was enter the right numbers at the prompts. I kind of enjoyed doing it and I’m getting a nice return. Thanks!
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: DONALDDLANOD
from SOUTH KENTUCKY
Verified Purchase:Yes
THE PROVIDED CODE WOULD NOT BE ACCEPTED. I WAS FORCED TO PAY TO
E-FILE THE FEDERAL TAXES. WHEN PURCHASE I EXPECTED TO PAY TO E-FILE
STATE 740 BUT AS I READ THE AD THE FEDERAL FILING WAS INCLUDED IN PURCHASE PRICE
E-FILE THE FEDERAL TAXES. WHEN PURCHASE I EXPECTED TO PAY TO E-FILE
STATE 740 BUT AS I READ THE AD THE FEDERAL FILING WAS INCLUDED IN PURCHASE PRICE
Cons: Time consuming, Doesn't maximize refund
No, I would not recommend this to a friend.
Response from HRBlockBy Social Media Department, April 18, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Best of Breed…easy, intuitive, and worth the price
on April 15, 2024
Posted by: Giacomo
from Philly
Verified Purchase:Yes
Each year I purchase the Deluxe version as early as possible to get an early start and to familiarize myself with any new tax laws and updates. I use last year’s return to propagate as much data as possible for the new tax year. Then, I estimate and enter my financial data to provide a ballpark figure of my tax status, and enter actual data as it arrives from various
financial institutions. After I go through the entire process sequentially for the first time, I
then revisit individual sections that need follow up or further analysis. Finally, I create a copy of my tax return file and use it to keep a running, rough estimate of taxes for the coming year, and to determine whether to make quarterly estimated tax payments for the coming
year.
financial institutions. After I go through the entire process sequentially for the first time, I
then revisit individual sections that need follow up or further analysis. Finally, I create a copy of my tax return file and use it to keep a running, rough estimate of taxes for the coming year, and to determine whether to make quarterly estimated tax payments for the coming
year.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Rboyd
from Nashville TN
Verified Purchase:Yes
I use the product every year. It’s easy and accurate.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: tanger
from california
Verified Purchase:Yes
been using it for many years, easy to use with the interview format or straight to the forms themselves
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
Easy to file, but big problem e-filing
on April 15, 2024
Posted by: ORUGirl
from Alexandria, VA
I've used this software for years and never had a problem e-filing. This year, however, I got error after error in attempting to e-file my return stating that the software couldn't connect with the IRS. My Internet connection is fine, however. Worse yet, I received an email stating that the IRS had accepted my return, but the software itself still tells me that the return has not been filed. This is a huge problem for H&R Block if it is misleading consumers into thinking that they've e-filed when they haven't. H&R Block needs to fix this problem ASAP.
Pros: Easy to prepare
I would recommend this to a friend!
Response from HRBlockBy Social Media Department, April 18, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
1
Web site sucks and support sucks
on April 14, 2024
Posted by: youblow69
from Tooele Utah
Used this for about 10 years and will never spend a penny on H&R ever
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 18, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock