Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,288 Reviews)
Rating breakdown 149,288 reviews
5 Stars
97,778
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Louisville
Verified Purchase:Yes
Taxes are easy with H&R, walks you thru the steps.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, April 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: agent platypus
from Evergreen State
Verified Purchase:Yes
Fairly good but menu structure and definitions could be clearer and more closely follow nomenclature of the forms. Found what may be a serious bug in Medicare taxable wages when the value in the box in front concatenated on the tail end and ended up with a value of over 350k instead of ~ 3200. The tax ended with 4400 reduced to ~1400 after verification corrections. Should had been instantly flagged. Need far less pop ups, this is a purchased software.
Pros: Easy to import documents
Cons: Time consuming
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 12, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3
I don't know why I keep using it
on April 12, 2026
Posted by: Sal Paradise
from Newport, RI
1, you can't ebmnter data on s form and it does not tell you where to go for the input.
2.the RI form 2210, penalty for withholding, has a complicated chart the they make you do by hand. This is roughly the same as the federal form, and has not changed for years, and they make you follow the complicated instructions to fill in all the numbers. The tax software should do this for you Doing it be hand is extremely tedious and it is easy to make a mistake or misunderstand the instructions. The table has not changed in over 10 years. Is there just not enough demand for Form 1210 in RI?
3 And my final gripe. They tell you they will guide you to where to go to submit a credit card payment, and instead of just sending you to the link, they mahe you print out the instructions, on papar, and them enter the URL by hand. And if tou find have a printer handy tou are on your own. They don't even let you print a digital copy of the checklist.
4. A few years back I had to send in an error report when I discovered the were greatly overestimating my alternate minimum tax. It is a good thing I checked the data.
5. Another time, when I filed the state tax, th
This is all very frustrating. Yet I buy the package every year.
I few years back, when I filed my state tax, I discovered they neglected to send form 2219 to the state because it came up with 0 penalty. Without form 2210, the state calculated ted that I owed a penalty and I got a bill for it until I figured out that Block had not included the form which justified the 0 penalty. This is the same form Block makes toy fill in by hand.
Basically, if you have any more than a basic tax calculation, you have to be an expert to use their software.
And one more issue. They even make this feedback form hard to use.
2.the RI form 2210, penalty for withholding, has a complicated chart the they make you do by hand. This is roughly the same as the federal form, and has not changed for years, and they make you follow the complicated instructions to fill in all the numbers. The tax software should do this for you Doing it be hand is extremely tedious and it is easy to make a mistake or misunderstand the instructions. The table has not changed in over 10 years. Is there just not enough demand for Form 1210 in RI?
3 And my final gripe. They tell you they will guide you to where to go to submit a credit card payment, and instead of just sending you to the link, they mahe you print out the instructions, on papar, and them enter the URL by hand. And if tou find have a printer handy tou are on your own. They don't even let you print a digital copy of the checklist.
4. A few years back I had to send in an error report when I discovered the were greatly overestimating my alternate minimum tax. It is a good thing I checked the data.
5. Another time, when I filed the state tax, th
This is all very frustrating. Yet I buy the package every year.
I few years back, when I filed my state tax, I discovered they neglected to send form 2219 to the state because it came up with 0 penalty. Without form 2210, the state calculated ted that I owed a penalty and I got a bill for it until I figured out that Block had not included the form which justified the 0 penalty. This is the same form Block makes toy fill in by hand.
Basically, if you have any more than a basic tax calculation, you have to be an expert to use their software.
And one more issue. They even make this feedback form hard to use.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Corrina, Social Media Department, April 12, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Djtp25
from NC
Verified Purchase:Yes
I have been extremely satisfied with my H&R Tax software products over the past 7 years. Their ease of use and reliable support have earned my trust.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Columbus, Ohio
Verified Purchase:Yes
I use their tax software every year to do all our family taxes. Been using it for 20+ years now.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Connecticut
Verified Purchase:Yes
Updates when nearly finished with filing and then need to redo. Charged my credit card 3 times for state filing.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Corrina, Social Media Department, April 12, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: This Sux
Verified Purchase:Yes
I was enrolled i8n Auto Renew. Got a message that the software would be available soon. I got charged for the software, was never alerted that it was available. So when tax time came, I had to purchase it again
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: DeanoSJC
Verified Purchase:Yes
It has improved over last year's edition
Thank you.
Thank you.
Response from HRBlockBy Max, Social Media Team, April 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock