Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,273 Reviews)
Rating breakdown 149,273 reviews
5 Stars
97,767
4 Stars
28,054
3 Stars
10,435
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,663 out of
61,804)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
4
Fail at the end
on April 15, 2024
Posted by: Bayta
from WA
Worst filing I have ever had with H&R Block kept getting gateway errors when trying to e-file, email says it’s accepted return but program shows not filed
Pros: Easy to prepare, Easy to import documents
Value
5
Written by a customer while visiting HRBlock
Posted by: The Treasurer
from Chicago
Verified Purchase:Yes
I have been using H&R Block software for years. The tax return preparation software is easy-to-use and provides free federal e-filing option.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: tliszka34
from Davis, IL
Verified Purchase:Yes
I have been using H&R Block home software to prepare my taxes for years now. Never had a problem. I appreciate the ease at which taxes for both Federal and State can be completed.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Works well except the feature 'choose a debit day'
on April 15, 2024
Posted by: tax_payer1
from Illinois
Verified Purchase:Yes
Chose the debit day, came out of my account too early, so now it cannot be trusted
Value
3
Response from HRBlockBy Social Media Department, April 18, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Bob L H
Verified Purchase:Yes
If Your mortgage is sold during the year, the average daily balance used to calculate the mortgage interest exclusion will be double. Ex. a $250,000 actual mortgage will be calculated as $500,000.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 18, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: jeff2897
Verified Purchase:Yes
could not file on line ..kept getting errors.. even called and after 15 minutes just told her forget it I will just mail them...
No, I would not recommend this to a friend.
Response from HRBlockBy Social Media Department, April 18, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: SDeC
from Staten Island, NY
Verified Purchase:Yes
I have used this software for more than ten years. It is thorough and covers all aspects of my tax situation. It helps to avoid errors and keeps the user up-to-date on changes in the tax laws.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
1
Can Not File taxes -server problem - UNACCEPTABLE
on April 15, 2024
Posted by: RowdyJag
Verified Purchase:Yes
Completely unprofessional to have this issue (many folks reporting problems) and NO communication with users on status or advice
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 18, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock