Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,273 Reviews)
Rating breakdown 149,273 reviews
5 Stars
97,767
4 Stars
28,054
3 Stars
10,435
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,663 out of
61,804)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: 88Chris
from North Carolina
Verified Purchase:Yes
Federal return went well. NC State, had to search for military retired pay exemption that took about 30 minutes. After that all went well.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: MRuth522
from Peculiar, MO
Verified Purchase:Yes
This is a very straight forward program and easy to use. I've never had any glitches or issues with it and always can reach out if I run into an issue.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: FJD24
from Sarasota, FL
Verified Purchase:Yes
I continue to be a customer after many years of using the H&R Block software. I have come to rely on the accuracy and coverage it provides.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Complete meltdown
on April 15, 2024
Posted by: anony1234
Nothing but efile errors before the deadline. Overloaded support. Complete failure.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
1
Terrible, the filing is all messed up
on April 15, 2024
Posted by: a from b
from MN
The software tells me the submission failed, their servers are down, at the same time i get emails that the return was submitted and accepted. But the software does not get that updated information. And can i trust that? NO! and now I can not file the state.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 15, 2024
We are aware of an issue preventing some desktop software users from e-filing their returns. Online clients and clients working with our tax professionals virtually or in person are not impacted. We are working to resolve the issue quickly and ask clients to please try again later today or print and mail their return if that is more convenient.
Written by a customer while visiting HRBlock
Customer Rating
4
Attractive enough without making a "parody" packag
on April 15, 2024
Posted by: revgpv
from NY
Verified Purchase:Yes
I have been using H&R Block since the first-gen software in the early 90s?, and I am happy with it. I like many of the fixtures, in particular, data import and personal info from last year return file.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
1
Have No Idea If My Return Was Submitted
on April 15, 2024
Posted by: AdirondackD
from North Creek, NY
Issues when trying to submit my return. Got endless "Bad Gateway" errors. H&R Block said to either keep trying to mail your returns. One time when I hit submit, I got the same bad gateway error, but I also got an email stating that the taxes were submitted (state and federal), followed by another email stating that the feds accepted the return. Yet the software doesn't think they were submitted.
I've been using H&R Block for years. This is completely unacceptable.
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Cs fed
from Colorado
Verified Purchase:Yes
I wasn't sure if it was sent & waited 24 hours before calling help. Then after questions I discovered it was never sent. Before I retired fm Block, we could check if it had been sent to IRS.This should be a feature for online customers.
Pros: Maximizes refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock