Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,288 Reviews)
Rating breakdown 149,288 reviews
5 Stars
97,778
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Mumbly
Verified Purchase:Yes
I have used the software for several years. I was disappointed that I was not able to view prior years returns online. I was also disappointed that AI Chat replied several times that it could not answer my questions. Also, I tried to speak with a human with a specific question, I was directed to a local office. I left a message with the question I had and got no response. It is as if by design and makes me wonder just how much support one would get if audited.
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: FredR500
from NC
Verified Purchase:Yes
Easy to use, walked me through the steps and imported all of my information from last year and my financial institutions.
The only problem was getting a letter from the IRS telling me I had to verify my identity, I wish the program would have had me do that when all the information was available, now I have to look up all the information again.
The only problem was getting a letter from the IRS telling me I had to verify my identity, I wish the program would have had me do that when all the information was available, now I have to look up all the information again.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Response from HRBlockBy Ashley, Social Media Department, April 12, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Fn77
from Washington DC
Verified Purchase:Yes
Filing was easy with the guidance given. Easy to use and understand
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Rand75
from Maryland
Verified Purchase:Yes
I’ve used H&R Block tax software for about 10 years. It gets the job done.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: JMSolon
from Solon Ohio
Verified Purchase:Yes
User friendly program. However, several forms are not available for some Limited Partnerships, such as Sunoco LP, a common investment recommended by brokers.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 12, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Dr Dave C
from Wisconsin
Verified Purchase:Yes
I have been using this software for years. I recommend it to many friends. It’s easy and accurate.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, April 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Maryland
Verified Purchase:Yes
I have been using the software many years. It’s very easy to use.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: BeachLady56
Verified Purchase:Yes
I have used the H & R Block Delux tax software for many years and have never been dissapointed. It is easy to follow and guides you through every step.
Response from HRBlockBy Max, Social Media Team, April 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock