Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,288 Reviews)
Rating breakdown 149,288 reviews
5 Stars
97,778
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from New Orleans, LA
Verified Purchase:Yes
I've been using HR Block for years and still love it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Mike347
from NJ
Verified Purchase:Yes
I was unable to import tax info for my investments at Merrill Lynch. Also unable to import from OPM for my federal pension. I was unable to clear issues with my return even though I corrected the problems. Finally I was unable to e file and be accepted by the IRS without chatting to find a work around so the program would allow it to be accepted by the IRS.
Cons: Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Corrina, Social Media Department, April 12, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from VA
Verified Purchase:Yes
We have been using this software for years and it’s been great. No issues so far. Thank You.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Value
4
Response from HRBlockBy Max, Social Media Team, April 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Northern Michigan
Verified Purchase:Yes
I have used this software for many years and have never been dissatisfied.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Max, Social Media Team, April 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: DespiseIntuit
from MD
Verified Purchase:Yes
Overall a good value and easy navigation. But when printing state forms, it defaults to double-sided printing. When I deselect that, it resets it back -- annoying. I had to save to PDF and print from that file.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 12, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Ken 9715
from Breinigsville, PA 18031
Verified Purchase:Yes
I have been using H&R Block Tax Cut for over 10 years and am very happy.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Dr Morris
from Tulsa, Oklahoma
Verified Purchase:Yes
This software continues to go up at almost 100 dollars this year. Why? You folks are not paying any higher wages to your employees.
And the "help line" is useless. When called, they couldnt even tell me how to do a reset back to the begging to start a return over from the start. Told me I needed to go into a store and pay for help. 🙄 why have a "help line" if they dont know ANYTHING about the software, not even how to start a return over from the begining. In my opinion, you all are charging WAY too much for no more than what this is.
And the "help line" is useless. When called, they couldnt even tell me how to do a reset back to the begging to start a return over from the start. Told me I needed to go into a store and pay for help. 🙄 why have a "help line" if they dont know ANYTHING about the software, not even how to start a return over from the begining. In my opinion, you all are charging WAY too much for no more than what this is.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Skaler
Verified Purchase:Yes
I’ve been using this program for about 10 years now, and see no reason to change.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock