Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,273 Reviews)
Rating breakdown 149,273 reviews
5 Stars
97,767
4 Stars
28,054
3 Stars
10,435
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,663 out of
61,804)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
2
Scanning mistakes and server issues
on April 15, 2024
Posted by: Rob NF
from Niagara Falls, NY
I bought this to replace TurboTax and I did save money and ultimately my return was filed. That was not without problems. Photo scanning for W2 was inconsistent, worked some of the time. After submitting my sons' returns, mine did not transfer, your servers had a problem for over 12 hours! I was finally able to transmit when I got home (5 pm).
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Terrible.
on April 15, 2024
Posted by: wheezeew
from Los Angeles, CA
I couldn't submit on the 14th or until the afternoon on the 15th. I had to prepare to file on paper because of the Bad Gateway problem. I think a refund would be appropriate based on this experience.
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
1
horrible
on April 15, 2024
Posted by: Bern1
Site was down for 2 days, couldn't file, got charged several times for state filing. Had to end up filing my state manually on state website and print and mail forms, which I haven't done in over 20 years. No communication on issues. I couldn't rely on issue being fixed on time.
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Posted by: NP and GZ
from Gaithersburg, MD
Verified Purchase:Yes
I I have been using the H&R Block software for many many years and I find it very easy to do.
One thing I really would like is a simplified questionnaire for taxpayers who only have W-2s and a Standard Deduction rather than having to go through the entire questionnaire.
Other than that, I'm very happy with it. I will continue to use it and definitely will recommend it to others.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Anonymous
from MS
Verified Purchase:Yes
I've used your program for many years, and find it user friendly. So far, it's worked just fine as I've never had a problem with the IRS.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Miker129
from Pearland, TX
Verified Purchase:Yes
I use HR Block every tax year. I think it's okay. The help information could be better and the K1 section needs work.
Pros: Easy to prepare, Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: JFJF
from Phila
Verified Purchase:Yes
When I bought the Deluxe and State the ad stated the state was free. Then they charged to electronically file. Should have been upfront.
Need more help with the K1's. Leave you hanging, just telling you to fill it out yourself if you have a K3.
Need more help with the K1's. Leave you hanging, just telling you to fill it out yourself if you have a K3.
Value
4
Written by a customer while visiting HRBlock
Customer Rating
1
could not e-file
on April 15, 2024
Posted by: Anonymous
from texas
H&R's web server was down so I had to put together the paper filing package to meet the deadline. Very annoying and frustrating. They should refund our money.
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock