Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,273 Reviews)
Rating breakdown 149,273 reviews
5 Stars
97,767
4 Stars
28,054
3 Stars
10,435
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,663 out of
61,804)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
2
Easy to use. state software requires a 2nd install
on April 15, 2024
Posted by: qx47
from Charlotte, NC
It was pretty easy to use. I did get the smallest refund I've ever gotten, so I probably made a mistake and will have to get it looked at. The state part was a separate installation, normally it isn't an issue, but I couldn't get the admin credentials when I was filing.
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: TJ Growler
from Colorado
Verified Purchase:Yes
Have used program many years - but this year your program would not allow inclusion of form 8911 for charging an EV.
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Posted by: Tired of the block
from Superior
Verified Purchase:Yes
I file married jointly, with one of use working out of state. Although the HR Block software is relatively cheap, you have to buy additional states and pay additional fees for e-file in both states and federal. Doesn’t say anything like that on the box.
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Jo1936
from Portland, OR
Verified Purchase:Yes
Thank you for another good year of doing family tax returns using H&R Block.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
bad efile code
on April 15, 2024
Posted by: wd1986
from ny
e-file code only worked for 1 return had to pay for 2 additional returns
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Posted by: dirty dirk
from MI
Verified Purchase:Yes
Used it for years. Seems to work well. Only thing this year was that after last update, it asked for additional information and the filing info had to be re-entered
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: FB22
Verified Purchase:Yes
I BOUGHT THE DELUXE BECAUSE IT HAD THE STATE RETURN, BUT IT WAS NOT CLEAR THAT TO FILE THE STATE RETURN ELECTRONICALLY THERE WAS AN ADDITIONAL FEE.
Value
3
Response from HRBlockBy Social Media Department, April 18, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Susieonmirasol
from Green Valley
Verified Purchase:Yes
H &R Blocks tax program is so easy to use! We were able to file 3 different family members taxes with ease.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 16, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock