Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,273 Reviews)
Rating breakdown 149,273 reviews
5 Stars
97,767
4 Stars
28,054
3 Stars
10,435
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,663 out of
61,804)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
4
Confusing report - married filing joint vs filing
on April 16, 2024
Posted by: Chris skier
from Northern Wisconsin
Verified Purchase:Yes
Results of report did not match actual return results - frustrating
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
3
Not good
on April 16, 2024
Posted by: ChipfromCT
from Ct
Efile kept failing. Returned “bad gateway” errors. No remedial efforts on proxy, gateway, or security worked.
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Pastor II
from DE
Verified Purchase:Yes
Been using this product for over 20 years and am still absolutely satisfied with its ease of use and thoroughness.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 16, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2
Easy but failed when needed with electronic filing
on April 16, 2024
Posted by: repete22
Verified Purchase:Yes
Easy to use. I have used for many years since early days of tax cut. The problems connecting to electronically file the return on the 2nd to last and last day of filling was horrible. It created so much additional work trying to send multiple times over two days and a lot of uncertainty, No matter how easy it is to use, if it cant be relied on to send in files, then it is of no use. Since you did not include filing as a star below, that makes the results of this survey less valid.since you avoided the significant problem.
Pros: Easy to prepare, Easy to import documents
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Posted by: TheFilmDude
from Texas
Verified Purchase:Yes
Working through my deductions I am usually able to pick an item I.e., a pair of jeans that donated and it adds up the values. This year that feature did not work.
Pros: Easy to import documents
No, I would not recommend this to a friend.
Value
5
Written by a customer while visiting HRBlock
Posted by: Taxes_in_PA_S
Verified Purchase:Yes
This is the second time I've used H&RB to do my taxes and it was easy. Of course, I'm always a bit anxious when doing my taxes, but H&RB's hand-holding software takes some of the "bite" away.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 16, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: PAPAW5551
from Alvord TX
Verified Purchase:Yes
Have been using H & R for over 15 years. The interview process is the easiest way to fill out the forms. The price is very competitive. Most all of the features are easy to understand.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: mlc83
from Rochester, MI
Verified Purchase:Yes
This program made filing my taxes easy and complete. It was an easy process and I feel I was able to take every deduction allowed.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 16, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock