I switched from TurboTax to HRB a long time ago for reasons that have little to do with this review. Navigating around in forms with the PC keyboard is a bit weird. The mouse and scroll wheel are fine, but cursor keys and tabs behave a bit oddly. Beyond that, importing data from the previous year and online sources work well, moving around data entry in the interview is okay. It would be nice if I could tell it the non-AI equivalent of I "just got a 1099-DIV from Vanguard, take me to that interview screen."
Other than that, it's accurate, no more confusing than some IRS forms, and I'll be using it next year.
Always happy to use H&R for my tax filing. They guide you all the way through. I appreciate their service. My only reservation is why I have to pay for efiling . That cancels out the software purchase discount. Also the required payment for extra one state filing. I am I formed by another H&R user it shouldn't be and has not applied in his case. True or false?
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast