Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,273 Reviews)
Rating breakdown 149,273 reviews
5 Stars
97,767
4 Stars
28,054
3 Stars
10,435
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,663 out of
61,804)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: rmd1942
from Dearborn Heights, MI
Verified Purchase:Yes
This software helped me through two different tax situations.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Should Have Used an Expert
on April 16, 2024
Posted by: mckc
from tx
This program is great if you have a simple, straightforward tax return. Once you get to the additional forms that are required in certain situations, it gets quite confusing. I don't even feel that ours should have been complicated. I wish I had just taken my information to a professional.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Posted by: Former tax mgr CPA
from North Carolina
Verified Purchase:Yes
Governments have made prepping taxes on paper almost impossible due to many special tax items (credits, disallowed deductions, etc.) and rules.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 16, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Ozzie Shannon
from St Louis Mo
Verified Purchase:Yes
I have been using H&R Block software for 3 or 4 years and I've been satisfied with the results and have recommended them to several of my friends. We all agree that we made the right decision. Thank you.
Pros: Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 16, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: The4Mco
from East Stroudsburg, PA
Verified Purchase:Yes
I believe that this software was good but I will not know for sure until my return is verified. I will say that this is the first time I I owed so much but that may have been my fault
Pros: Easy to prepare, Easy to import documents
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Victor 1956
from Troy, MI
Verified Purchase:Yes
Easy to use, thorough carry over from previous year. I've been using H&R Block software for many years.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: TonyBieniek
from Colorado
Verified Purchase:Yes
I've used this program for many years, so have been happy with the product. But the issue experience with failing to connect to your System on 4/14 and into 4/15 and complete the tax submission this year was really bad, especially right at the deadline.
More proactive information would have been better so I didn't try 3 times resulting in 3 additional changes to my credit card.
You should revisit your QA load testing and verify server/VM redundant architectures to prevent this issue next year.
Pros: Easy to prepare, Easy to import documents
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Posted by: TommyOneTone
Verified Purchase:Yes
I use it, but don't love it. So many nuisances. Just for one example, it imports transaction data from your brokerage for stock sales (capital gains), but then forces you to click through one at a time to confirm, which includes deleted about a dozen decimal place zeros. It screws up certain royalties. It provides boilerplate IRS language as "help".
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock