We had only one issue with this year's product. My daugter owed taxes this year, and hit the wrong button for her payment. Changing it was extremely cumbersom.
Pros: Easy to prepare, Easy to import documents, Fast
I had questions before filing and used the chat feature. Said I was doing it correctly but found out the opposite. Used chat again and was told to contact tax professional.
I’ve used this product for over 20 years to do my and my family’s federal and state taxes. The questions guide you through the process and, if necessary, there are additional resources available to best answer certain questions you might come across that are new to you.
I have used H&R Block desktop software for the past four years. Up to this year I have had no problems. I have yet to hear any explanation for the near catastrophe we experienced on Sunday trying to e-file our returns. We printed everything ready to run to the USPS, but tried one more time and amazing the e-filing worked. However, we were hesitant to trust our success until we received confirmation of the returns being accepted. I would not recommend this software unless we received an explanation for our nail biting experience.
Straight forward and easy to use for most tax situations. Integration with state returns has some problems like for Pennsylvania. Interest income shown on K-1 forms gets put into interest income and then when you go to report K-1 income, the same interest income gets entered AGAIN as income, thus double taxing you on that income.