Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,273 Reviews)
Rating breakdown 149,273 reviews
5 Stars
97,767
4 Stars
28,054
3 Stars
10,435
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,663 out of
61,804)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Plummy
from Michigan
Verified Purchase:Yes
I have been using the software for years. I am still very happy with it.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Excellent for federal, state not quite as smooth
on April 17, 2024
Posted by: SCW13
from Philadelphia
Verified Purchase:Yes
The federal return was well designed and easy to use. The state return (Pennsylvania in my case) seemed a bit clunky: some parts were confusing, and the software told me that I needed to fill out a form that wasn't included, which I had to download myself from Pennsylvania's web site. Overall, it's a lot easier than filling out forms on paper. I've been using the software for over a decade, and I'll do so again next year.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Federal great! State AWFUL. Rating federal only.
on April 17, 2024
Posted by: Alice 123
from Alabama
Verified Purchase:Yes
I had the following problems with the state form: Medical deduction didn’t carry over. There was no way to enter certain deductions. 401K did not carry over properly. I did not call the help line but finally just did a paper form. Next year I am only buying Federal.
Pros: Easy to prepare
Cons: Doesn't maximize refund, Hard to import documents
Value
3
Written by a customer while visiting HRBlock
Posted by: Prince67
from Sequim
Verified Purchase:Yes
Purchased on sale and used for 2023 Taxes. Was easy to use and e-file was included in price.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: CL PDX
from Portland, OR
Verified Purchase:Yes
i’ve been a customer for many years and i am 100% positive you do not care what i think.
Pros: Easy to prepare
Cons: Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
2
Written by a customer while visiting HRBlock
Customer Rating
1
Terrible, could not e-file. HR system was down.
on April 17, 2024
Posted by: Dic1
from California
Verified Purchase:Yes
Complete waste of money as HR system was down when it was time to file. Could not efile on April 14.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
1
Terrible
on April 16, 2024
Posted by: IRWest
from Hammond la
Poor IT service. Had to mail return instead of e file
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Amri
from Watsonville, Ca
Verified Purchase:Yes
I have been using this software for several years, and each year it only gets better! Easy to use with helpful tools.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock