Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,273 Reviews)
Rating breakdown 149,273 reviews
5 Stars
97,767
4 Stars
28,054
3 Stars
10,435
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,663 out of
61,804)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Beauty63
from Baltimore
Verified Purchase:Yes
I’m a repeat purchaser because I get a number free with my purchase
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Vikrambo
from Austin TX
Verified Purchase:Yes
When I tried to efile, I kept getting errors saying bad gateway. I tried calling your help desk but was unable to get in touch with anyone. I ended up having to print all me documents and mail them. This was a terrible unplanned inconvenience. Now I've also been charged multiple times for efiling for an extension which I didn't get and now need to dispute. What a complete disaster!
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Voteblue
from Michigan
Verified Purchase:Yes
Overall like the software. However, some forms won’t scroll properly from top to bottom (MacBook Pro). This was especially annoying during the Accuracy Review. There were 4 items to review or fix and, since I was not able to view the whole form, it took an extra 2 hours to guess what needed to be corrected, make changes and rerun the review.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Tampa, FL
Verified Purchase:Yes
I have used this software for several years. I would like the leading questions to better direct me to providing all the information and lead me too additional deductions available.
Pros: Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Jason26
from Berwyn, PA
Verified Purchase:Yes
You get the federal tax software as described, but the marketing for “one free state” is highly misleading as you separately have to pay to efile that state. Next year I’ll purchase federal, only, and submit the state return via Pennsylvania’s free online app.
Pros: Easy to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: CB35
from CT
Verified Purchase:Yes
This is still the best tax software on the market. There's just a few annoying things. It's not the easiest to navigate, and it said my return was error free, but when I hit submit is when it detected errors.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Abandoned customer
from East of Mississippi
Verified Purchase:Yes
Windows desktop version used - multiple holds placed on debit card for each ATTEMPT to efile state (and federal at same time). Website down from 8:30 pm Sunday till late Monday 4/15 afternoon. Advised hold would lift 3-5 days or more. Advised to paper file.
Could file extension BUT THAT IS ANOTHER CHSRGE!!
Could file extension BUT THAT IS ANOTHER CHSRGE!!
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Pine tree
from Virginia
Verified Purchase:Yes
Used this for many years. Never questioned or audited by IRS. Easy to use. Help function quick and accurate. I,lol use it next year.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock