Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,273 Reviews)
Rating breakdown 149,273 reviews
5 Stars
97,767
4 Stars
28,054
3 Stars
10,435
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,663 out of
61,804)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: 2023 license
from NC
Verified Purchase:Yes
I have been purchasing your software for over 15 years. I am not happy with the decision to not allow the purchaser to get the software on a disc anymore along with the fact that the license # is only good for 2 years. If I get a new device and want to load a previous year that I purchase that's over 2 years old I will not be able to put it on my new device. I will be looking for another option next year.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: volnavy007
from Lynchburg, VA
Verified Purchase:Yes
I have been.an H&R Block user for years. It is well set up and efficient to use. Even with non-normal items for my situation, the software makes quick work of preparation and filing.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: SZZY
from MILWAUKEE, WI
Verified Purchase:Yes
Overall good, however some things are confusing, like providing AGI for spouse even filing jointly
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: Momicain27
from Ohio
Verified Purchase:Yes
I purchase this software every year. It’s my go to. Easy and Q &A answers most questions within each section.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H & R Block, April 17, 2024
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: doitmyself13
from Maryland
Verified Purchase:Yes
Have used H&R Block tax software for many years, and always had a good experience. I'm a lifetime customer!
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: JennyBlock54
from Chicago
Verified Purchase:Yes
Have been using H & R Block download software for years. Love the ease of use and help if you need it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H & R Block, April 17, 2024
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
Not user friendly. Couldn't submit state taxes.
on April 17, 2024
Posted by: MShah
from Schaumburg
Verified Purchase:Yes
Submitted federal tax, received email that it is accepted. Later could status in software. Couldn't submit state tax
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: BigGuey
from Woodbine MD
Verified Purchase:Yes
I used to use Turbo Tax and switched to H&R to see if it was more user friendlly. This year, it was constant bugs of saying things were wrong, or I had to go back and manually input numbers into the form. I check system requirements for the software and I’m sure my gaming pc was more than adequate. I’ll give them a shot next year, but this caused too much anxiety when it should be plug numbers and the software does the rest.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock