Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,273 Reviews)
Rating breakdown 149,273 reviews
5 Stars
97,767
4 Stars
28,054
3 Stars
10,435
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,663 out of
61,804)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Jim80
from Portland, Oregon
Verified Purchase:Yes
As a former tax preparer, I appreciate the organization of this software. This is a very good program.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H & R Block, April 17, 2024
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: trippo
from Annandale, NJ
Verified Purchase:Yes
been a long time user of this package and find it harder to use over the years. Not all forms are available.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
1
Charges multiple times
on April 17, 2024
Posted by: Cam10
from Denver, CO
In the process of filing taxes kept receiving a Bad Gateway error. Used at home WiFi as well as a separate hotspot and the same result so it was not my connection. I now have to contact my bank to dispute 11 charges from H&at block on my account.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Bigq1997
from Psl, FL
Verified Purchase:Yes
So easy to use and get done right and quick. Just don’t do it on the last day their servers are too busy to handle the load.
Pros: Easy to prepare, Fast
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H & R Block, April 17, 2024
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: rich29a1e1
from IA
Verified Purchase:Yes
Got it done, would like better forecasting next year's tax. eg. Simple 3 collum's; last year's amounts, this year and next year. Change next year amounts, best guess. Show future tax.
Pros: Easy to prepare
Cons: Doesn't maximize refund
Value
3
Written by a customer while visiting HRBlock
Posted by: Beezdad
from Yorktown
Verified Purchase:Yes
Have used this program for years. I fully trust it to prepare my taxes.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Customer47
from Indianapolis, IN
Verified Purchase:Yes
I've been using this program for decades, but this year has me rethinking it.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: db459
Verified Purchase:Yes
I wish that you could go back and forth between the software and online versions. For some reason with the software, the firewall does not allow updates - especially when you get to the state part. Otherwise, works really well.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Written by a customer while visiting HRBlock