Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,273 Reviews)
Rating breakdown 149,273 reviews
5 Stars
97,767
4 Stars
28,054
3 Stars
10,435
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,663 out of
61,804)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: RHalim
from Chicago IL
Verified Purchase:Yes
Smooth and easy tax software for all your tax needs.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: BrianMI
from SE Michigan
Verified Purchase:Yes
Been using this software for probably 15+ years. Never a problem.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Phil Jr
from Brentwood CA
Verified Purchase:Yes
Help was always available on every page if I need to do with very clear exclamations.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: TGates
from Camden SC.
Verified Purchase:Yes
And like I said, tax cuts has been working for me for so many years. I think I'm probably on year 15 works. good, gets the jobs. done
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: croberson11
from NC
Verified Purchase:Yes
Have used H&R Block software for years, so I am familiar with it.
With that in mind, instructions and what information is being asked for could be more user friendly. Use more layman language instead of tax-expert language.
With that in mind, instructions and what information is being asked for could be more user friendly. Use more layman language instead of tax-expert language.
Cons: Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Gkk1965
from STL, MO
Verified Purchase:Yes
I've been using this product for over 20 years now. Works well. Got my kids using it now as eell.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Total disastor
from San Francisco
Verified Purchase:Yes
I bought the program in Feb. When I went to use it in April, it would not work. Had to buy it again at full price in order to get taxes finished.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: A__J
from New Mexico
Verified Purchase:Yes
I have been using H&R Block tax software since early 1990s to do my taxes. It gets me through the arduous tax process with minimal cussing.
Pros: Easy to import documents
Value
5
Response from HRBlockBy Social Media Team, H & R Block, April 17, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock